Teya (formerly takepayments) has emerged as one of the leading card machine providers for UK small businesses. But is it the best choice for your SME? This comprehensive review covers everything from pricing and features to real customer experiences.
Teya Card Machines 2026
Smart Payment Solutions for UK SMEs
Key Takeaways
- Best For: Small retailers, cafes, service businesses
- Pricing: From 1.4% + 5p per transaction
- Contract: Flexible 1-3 year options available
- Setup Fee: £0-£49 depending on package
- Customer Support: UK-based, 24/7 phone support
What is Teya? (Formerly takepayments)
Teya is a rebranded payment service provider that was previously known as takepayments. The company has been operating in the UK since 2002 and serves over 65,000 businesses. With the rebrand to Teya in 2023, they've expanded their services to include more digital payment solutions.
Why the Rebrand Matters:
- Modern Approach: Fresh brand identity reflecting digital transformation
- Expanded Services: Beyond card machines to full payment ecosystems
- Global Ambitions: Positioning for European market expansion
- Technology Focus: Emphasis on smart payment technology
Teya vs Competitors: Which is Best?
Teya
(formerly takepayments)
- UK-based customer support
- 24/7 phone support
- Multiple device options
- Next-day settlement
- No hidden fees
- PCI DSS compliant
Square
Mobile-focused
- Simple pricing
- No monthly fees
- Free card reader
- App-based system
- US-based support
- Limited UK support
SumUp
Simple solutions
- One-rate pricing
- Buy device outright
- No monthly fees
- Mobile-focused
- Limited features
- European company
Teya Card Machine Pricing 2026
| Device Type | Upfront Cost | Monthly Fee | Transaction Fee | Best For |
|---|---|---|---|---|
| Mobile Card Reader | £0 - £49 | £0 - £19.99 | 1.4% - 1.7% + 5p | Mobile businesses, markets |
| Countertop Terminal | £0 - £99 | £19.99 - £29.99 | 1.3% - 1.5% + 5p | Shops, cafes, restaurants |
| Portable Terminal | £49 - £149 | £24.99 - £34.99 | 1.3% - 1.5% + 5p | Restaurants, pubs, delivery |
| Smart POS System | £199+ | £29.99+ | 1.2% - 1.4% + 5p | Retail stores, large cafes |
Price Negotiation Tip
Teya often negotiates rates based on your monthly turnover. Businesses processing over £5,000 monthly can typically secure rates as low as 1.2% + 5p. Always ask for a custom quote based on your projected volume.
Teya Pros & Cons
Advantages
- UK-Based Support: 24/7 phone support from UK call centers
- Fast Setup: Typically 3-5 business days
- Flexible Contracts: 1, 2, or 3-year options
- Next-Day Settlement: Funds in your account quickly
- Reliable Hardware: Quality Ingenico/PAX terminals
- No Hidden Fees: Transparent pricing structure
- PCI Compliance: Helps maintain security standards
Disadvantages
- Early Termination Fees: Can be expensive if you cancel early
- Not the Cheapest: Some competitors offer lower rates
- Setup Fees: Some packages have upfront costs
- Limited Customisation: Less flexible than some POS systems
- App Limitations: Mobile app could be more feature-rich
- Weather Dependency: Mobile devices need good signal
Get Exclusive Teya Pricing Through Smart Reach
As a Teya partner, we can offer special rates and waived setup fees for Smart Reach readers.
Free PCI compliance assessment included
Who Should Choose Teya Card Machines?
Retail Shops
Perfect for fixed locations needing reliable countertop terminals with receipt printing.
Cafes & Restaurants
Portable terminals for tableside payments and quick service counter options.
Mobile Businesses
Mobile card readers with Bluetooth connectivity for tradespeople and delivery.